Careers at Blanc
Skin Clinic

BLANC is an award-winning cosmetic and skin clinic known for our subtle, discreet, and highly personalised approach to aesthetics. We provide advanced skin treatments, cosmetic aesthetics, body sculpting, and luxurious facial experiences—focused on natural-looking results and world-class care.

BLANC is seeking an experienced and highly organised Clinic Manager to lead day-to-day operations of our boutique clinic. This is a key leadership position responsible for delivering an exceptional client experience, supporting a talented clinical team, and maintaining smooth, efficient, premium-level clinic operations.

You will thrive in a fast-paced, high-end environment—leading with professionalism and warmth, and ensuring the standards required to represent a premium cosmetic brand are consistently met.

• Oversee daily clinic operations to ensure a seamless client and team experience
• Lead, support, and coordinate clinic staff, including front-of-house and clinical teams
• Ensure smooth appointment flow and clinic efficiency (reducing bottlenecks and improving throughput)
• Maintain exceptional customer service standards at every client touchpoint
• Handle client enquiries, concerns, and escalations with professionalism, discretion, and calm leadership
• Monitor clinic presentation, cleanliness, and overall brand standards
• Support inventory management, product ordering, and stock control
• Assist with roster planning, team communication, and operational coordination
• Work closely with the Clinic Director/Owner on business priorities, campaigns, and clinic growth
• Collaborate with the Marketing Manager on campaigns and events
• Ensure compliance with clinic policies, procedures, and operational processes
• Support sales performance through strong client care and treatment conversion
• Coordinate with external suppliers, contractors, and service providers as required

• Proven experience as a Clinic Manager, Practice Manager, Operations Manager, or senior front-of-house leader
• Experience in a cosmetic clinic, skin clinic, medical practice, or luxury service environment
• Strong leadership, communication, and problem-solving skills
• Highly organised with excellent attention to detail
• Confident managing multiple priorities in a busy environment
• Professional, polished, client-focused, and capable of maintaining discretion under pressure
• Proactive and accountable, with a continuous improvement mindset for systems and processes
• Comfortable with clinic software (experience is desirable but not necessary)
• Able to lead by example and uphold premium brand standards

• Demonstrated experience managing operations in a clinic, practice, or premium client service environment
• Proven ability to lead and support a reception/front-of-house team
• Strong organisational and time management skills
• Excellent verbal and written communication skills
• Experience handling client service issues with professionalism and care
• Ability to work collaboratively with management and marketing teams
• Strong problem-solving ability and a proactive approach to operational challenges
• Commitment to high standards and attention to detail
• Ability to work independently and take ownership of responsibilities
• Previous experience in the cosmetic/medical/aesthetics industry is highly desirable

• A competitive salary package
• A beautiful, premium workplace environment
• The opportunity to play a central role in clinic operations and growth
• A supportive and professional team
• The chance to contribute to a respected and growing clinic brand

Please submit your resume and a brief cover letter outlining your relevant experience and why you would be a great fit for BLANC.

• You will be responsible for conducting personalised consultations with clients to evaluate skin concerns and make initial recommendations for skin products and treatments.
• Your main responsibility will be performing facial skin treatments, therefore a deep understanding of the skin is an essential requirement.
• Maintaining a high standard of customer service by carrying out professional treatments in accordance with Biologique-Recherche treatment guidelines.
• You will have a can-do attitude and understand what it takes to achieve the best results and provide an unforgettable experience for your guest.
• Be an ambassador for the center.
• Participate in ongoing training with our brand partner Biologique-Recherche.
• Intense training will be provided at the Biologique-Recherche center in Queensland and costs will be covered.
• Potential opportunities for further training overseas. 

• Minimum Diploma Beauty Therapy Qualification from nationally recognized RTO.
• Graduate certificate in Dermal Therapy or Bachelor in Dermal Science favoured.
• Must have strong massage experience.
• Strong work ethic with a passion for our industry.
• A hands-on professional with a natural ability to motivate, train and inspire the team members.
• Attention to detail and ability to multitask.
• Well-presented and professionally groomed.
• Previous experience working overseas, or onboard cruise ships would be an advantage.

Biologique Recherche is a leading French luxury skincare company, whose products are formulated using high concentrations of the finest quality ingredients available, and are marketed through the most prominent spas, luxury hotels and resorts, dermatology and plastic surgery practices and premium Medi Spas worldwide.

• In depth training provided.
• Staff discounts on products and treatments.
• We offer above award rates based on experience.
• Commissions and bonus structure scheme.